Dematerialize today for companies is not only eliminate paper, but adopt an approach based on modern principles of Document Management. Document management or document management is the set of tools and methodologies necessary for managing the entire lifecycle of documents. Use software and web platforms in the company's integrated document management along with business processes, reduces costs and streamline processes "document centric", ie those related to accounting, administration, managing files and archives. Upstream of the process, we have the dematerialization, understood as the gradual elimination of the paper company, through the digitization of paper documents to become computerized.
The dematerialisation of adopting a corporate policy based on respect for the environment, which is an added value in the eyes of customers, cost savings, reducing the space and time required physical archiving practices, optimize corporate resources that reducing time spent filing can be used in different business areas. Optimize costs and resources means, ultimately, increase the efficiency of the organization. Downstream we have, instead, on the one hand, the activities of optical storage and other documents to support staff.
Where optical storage means for digitizing paper documents and management of information through an electronic archive in which documents can be consulted at any time and from anywhere via permissions and access permissions. In addition, digital documents, replacing the folders can be processed or distributed without taking up any physical space.
The back office, however, is the management of administrative, contract audits, acquisition funding requests, document review, data entry forms and questionnaires, statistical data processing. For dematerialize and transform paper documents into electronic documents, and adopt a document management strategy, use technology and software that allow to control the entire lifecycle of documents, or a stream that proceeds from the dematerialization of management, from ' storage for distribution within the company. The implementation of platforms and software for back office activities and document management offers the following advantages:
• traceability of documents anytime, anywhere;
• a high level of security, or greater protection, both inside and outside of data assets and business records;
• elimination of risks due to the loss of information and documents in the perishable nature of time;
• a better image to the outside, thanks to a policy of respect for the environment.
The landscape of companies involved in back office and optical storage of documents is very large. Narrower than the niche that is not limited to manage the start-up phase of the dematerialization, with back-office el ' electronic filing , but who worry about the newly developed technologies - web platforms, and CRM software - needed for management flows. Success story is Cesaweb SpA, a company specializing in Information and Communication Technology. Every day Cesaweb, effectively and professionally studied together with the customer the best way to manage the electronic storage and back-office activities, following the process step by step and developing, where necessary, appropriate technology. This software and web platforms that can be accessed via the browser, easy to use and accessible. Furthermore, in a steady growth in the quantity and quality of services offered, Cesaweb also provides services for Multichannel Contact Center - Inbound and outbound - Hosting and Facility Management. Mission Cesaweb business is to support the company in managing customer contacts with customers, internal processes and ICT services: a re-engineering of procedures and processes that lead to innovation that creates an unparalleled competitive advantage.
